Frequently Asked Questions

What is the sidebar that opens when I shop online?

What you are seeing is competitive shopping add-on that offers better prices to products that you have been evaluating online, offered by Dealbulldog.

What is Dealbulldog?

Dealbulldog is a comparison shopping and coupons add-on was created to make online shopping more simple and reliable. With Dealbulldog, you can instantly verify the price your about to pay at your preferred merchant or select better prices and merchants for the same product with one click, locking in big savings.

What does Dealbulldog offer?

Dealbulldog seamlessly helps you find great deals defined by more than just a low price. To help you make a smarter decisions, Dealbulldog offers:

Specifications - Detailed product information and pictures, along with direct links to vendor sites with more information.
Consumer Reviews - Insight from real users link you on millions of products.
Store Ratings - Objective shopper feedback on merchant customer service and shipping track records.
Currency Flexibility - Prices in the local or preferred currency.
Auctions Listings - Relevant offers from eBay and Amazon Marketplace with real-time bids.
Most Popular Products - List of similar or related products other users have purchased.

How Does Dealbulldog Work?

When you go shop online, Dealbulldog identifies the exact product or service you are looking for, and offers alternative offers in a separate browser pane (also called a sidebar) which you control. Through our network of partners, we scan thousands of merchants to find the best online deals, and if we find a relevant match for a specific product or service you are looking to purchase, we conveniently deliver these competing offers straight to you in a frame on the left side of the screen.

Which browsers does the Dealbulldog toolbar support?

The Dealbulldog toolbar is compatible with the following Internet browsers:

Microsoft Internet Explorer versions 6 and above on Windows (Vista, XP.)
Mozilla Firefox versions 2 and above, including beta versions, on Windows (Vista, XP.)

We are working to support additional browsers in the future.

How do I install the Dealbulldog toolbar?

Internet Explorer users

Click the Download Toolbar button.
In the File Download window, you are given the option to Run or Save. We recommend that you click Run to automatically download and install. (If you want to choose where the installation files will be placed, however, choose Save and then manually activate the installation afterwards.)
Clicking Run begins the installation process, which takes a few minutes, depending on your Internet speed. In the Dealbulldog toolbar Installation window, configure the additional settings and click Agree (to the License Agreement). The toolbar will then appear on your browser.

Firefox users

Click the Download Toolbar button.
If the Software Installation window is visible click the Install Now button and proceed from step 7. If the Software Installation window is NOT visible continue to step 3.
Locate the yellow bar at the top of the page and click the Edit Options… button.
Click the Allow button, and then click Close.
Click the Download Toolbar button again.
In the Software Installation window, click the Install Now button.
When the download is complete, click Restart Firefox.

I don't see the Dealbulldog toolbar on my browser after the installation process

Make sure the toolbar is selected in your list of browser toolbars. Select View > Toolbars at the top of your browser and then select the Dealbulldog toolbar. If you still don't see the toolbar:

Confirm that your browser is compatible with our toolbar.
Clear your browser's cache and cookies from the browser.
Reboot your computer, and then reinstall the toolbar.

The Dealbulldog toolbar appears blank on my browser

The toolbar requires an active connection, so first of all, make sure you are connected to the internet. If the toolbar still appears blank on your browser:

Uninstall the Dealbulldog toolbar from the Add/Remove Programs item in the Control Panel.
Clear your browser's cache and cookies.
Reboot your computer, and then reinstall the toolbar.
Restart your computer.

If the toolbar still appears blank, please contact us here.

Is the Dealbulldog toolbar safe?

The Dealbulldog toolbar upholds the highest privacy and security standards, please see our Privacy Policy for more info on this.

How do I change to a different homepage?

If you'd like to change your browser's homepage, open the Dealbulldog toolbar menu by clicking the down arrow next to the Dealbulldog logo, select Toolbar Info -> Options.

How can I stop the toolbar from loading the search homepage with each new tab?

The search homepage is an essential part of the toolbar, and we strive to make it a useful tool to help you have a faster more efficient surfing experience. If you'd like to change the page that loads with each new tab, open the Dealbulldog toolbar menu by clicking the down arrow next to the Dealbulldog logo, select Toolbar Info -> Options.

How do I uninstall the Dealbulldog toolbar?

The toolbar can be removed like any other Windows software, through the Add/Remove Programs window.

Go to the Control Panel and launch Add/Remove Programs or Programs and Features.
Click on "Dealbulldog Toolbar" from the list of installed software to remove it.

I can’t uninstall the Dealbulldog toolbar

Visit the Dealbulldog toolbar download page and reinstall the toolbar.
Restart your computer.
Uninstall the toolbar again.

If the toolbar still won't uninstall, please contact us here.

Does the Dealbulldog toolbar conflict with my browser’s other add-ons?

The toolbar should not affect the performance of any other browser add-ons. If you encounter a problem concerning this issue, please report it here

Why did I get a page that says "The page was not found"?

If your Dealbulldog toolbar is currently active, and you got to a page with the message "The page was not found" it means the following that the Dealbulldog toolbar detected that the page you were navigating to was not found and offered you a helpful Search page instead of the standard page usually displayed, called a 404 or DNS error page. To disable this feature you need to uninstall and install the Dealbulldog toolbar and uncheck the “fix page not found errors”.

How do I enable or disable search from my Internet browser's address bar?

To disable this feature you need to uninstall and install the Dealbulldog toolbar and uncheck the “fix page not found errors”.

Can I remove the Search Box?

The Search Box is an essential part of the Dealbulldog toolbar experience and cannot be removed. You can search other search categories by clicking the down arrow on the right of the search button and selecting from the menu, which we hope you’ll find useful.

How can I add/remove a component from my Dealbulldog toolbar?

We are working to add an options menu to enable our users to further customize their toolbar. Please check back with a later version.

How can I control the appearance of Dealbulldog?

You can stop Dealbulldog from presenting any comparative offers for an hour, a day a week or more, by clicking the snooze option (marked as “zZ” at the top of the side bar).
You can also disable Dealbulldog by clicking the toolbar icon on the left, then selecting "toolbar info" > "Options" and unchecking "Find better deals for me while shopping".